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Refund Policy

Refund Policy

Returns and Damaged Goods.

We do everything in our power to get the correct products to you as soon and as safely as possible. However, we are all human and mistakes and accidents can sometimes happen. We will always sort out any problem you have as long as you contact us as soon as possible.

  • You must notify us within 7 days of receipt.
  • We ask that you return all goods with original packaging.
  • Goods must not be fitted or used.

Please include a postal receipt so that we can refund your postage costs, but only Royal Mail 1st Class or Standard Parcels for larger items. If you send goods back to us using Priority or Guaranteed services, we can only refund the appropriate 1st class or Standard Parcel postage cost.

As soon as we receive the goods we'll let you know by email. We'll carry out your instructions (either cancel your order or in the case of damaged goods re-send your new goods) then refund you any standard postage costs.

Your Rights

Lakeland Sign & Print comply with UK consumer law including the Distance Selling Regulations.

We are not out to rip anyone off - we want happy, satisfied customers that return time and again. In accordance with Distance Selling Regulations, you have the right to cancel an order and return any goods that may have been despatched, up to 7 days from receipt. Our Terms and Conditions do not affect your statutory rights.